Leading hospitality brands trust us to tackle their engagement challenges
Slow booking process
No real-time visibility
مستودعات البيانات
حالات الاستخدام
First-class CRM for travel agencies, tour operators, hotels and resorts
Acquire more potential customers in less time
Capture leads generated from events, ads, social media, and messaging channels in one place to consolidate lead management
Build AI chatbots for travelers to explore destinations, itineraries, and pricing packages while collecting their buying interest to enrich lead profiles
Segment your leads and nurture them according to their interests by delivering targeted drip campaigns through their preferred messaging apps
Accelerate the sales process to reduce drop-offs
Use chatbots to pre-qualify leads by collecting booking details upfront, such as destination, dates, and group size
Automatically route pre-qualified leads to travel agents based on teams, skills, or by round-robin assignments for prompt follow-ups
Give managers full visibility into agent-customer conversation histories to track bookings and understand market needs
Resolve inquiries faster without making guests wait
Automatically send booking confirmations and payment receipts triggered by ERP webhooks to keep customers informed
Automate timely customer communications, from pre-arrival instructions and policy changes to packing tips and post-stay surveys
Route inquiries to customer service agents based on shifts or workload, and enable collaboration with operations and finance through a travel CRM
Use guest insights to drive repeat bookings
Analyze booking patterns to segment your audience and deliver time-perfect re-engagement campaigns
Drive conversions with personalized offers based on guest preferences, from early-bird deals to seasonal campaigns and birthday celebrations
Scale up-sell and cross-sell opportunities by recommending upgrades and add-on services based on recent bookings
Guest journey automation
تصميم مهام سير عمل أتمتة المراسلة بشكل مرئي
Capture guest interactions across Meta ads, WhatsApp, and other popular messaging channels to trigger automation
Automate guest profiling, personalized messages, conversation assignments, and contact segmentation
Schedule messages at the best times using triggers like birthdays, last stay dates, or last booking dates
Integrate data from your travel CRM using webhooks or API requests to enhance your chat strategy
صندوق الوارد للفريق متعدد القنوات
تقديم تجارب متعددة القنوات بالتعاون بين الذكاء الاصطناعي الإنسان
Centralize messages from WhatsApp, Messenger, Instagram DM, WeChat etc., into one platform to unify your guest contact database
Allow multiple agents to log into the same account while keeping clear contact ownership
أضف متعاونين للعمل على نفس الحالة باستخدام الملاحظات الداخلية وملخصات دردشة الذكاء الاصطناعي للسياق السريع
مراقبة أوقات الاستجابة وتتبع نمو الاكتساب باستخدام لوحة معلومات تحليلات المحادثة
Empower your team to engage with guests on the go with an omnichannel mobile app featuring an AI writing assistant and AI-recommended replies
إدارة الحملة
Engage thousands of travelers in minutes with precise targeting
Customize contact properties to store different formats of guest details and build comprehensive profiles
Easily filter guests using labels, lists, or conditions to create targeted segments for broadcasts
تعزيز التفاعل من خلال إدراج القيم الديناميكية والروابط والأزرار التفاعلية والوسائط الغنية في الرسائل
تتبع تسليم الرسائل ومعدلات الفتح والرد وتصدير البيانات كملف CSV لحساب عائد الاستثمار للحملة
إدارة علاقات العملاء
Build a chat-based travel CRM tailored to your business
Create custom objects to manage bookings, quotations, invoices, or any other data records right beside chats
التكامل مع Salesforce و HubSpot بدون تشفير لمزامنة البيانات ثنائية الاتجاه والأتمتة عبر الأنظمة الأساسية
التحكم في الوصول إلى القناة والمحادثة بناء على الفرق أو الأدوار لضمان الأمان
إنشاء أنماط إخفاء لحماية المعلومات الحساسة في الرسائل الواردة وجهات الاتصال والكائنات المخصصة
تحكم في الوصول عن طريق عناوين IP الجديرة بالثقة وحظر المستخدمين غير المصرح لهم لحماية مساحة العمل الخاصة بك
المزيد من الإلهام
