Leading hospitality brands trust us to tackle their engagement challenges
Slow booking process
No real-time visibility
Silo data
GUNAKAN KES
First-class CRM for travel agencies, tour operators, hotels and resorts
Acquire more potential customers in less time
Capture leads generated from events, ads, social media, and messaging channels in one place to consolidate lead management
Build AI chatbots for travelers to explore destinations, itineraries, and pricing packages while collecting their buying interest to enrich lead profiles
Segment your leads and nurture them according to their interests by delivering targeted drip campaigns through their preferred messaging apps
Accelerate the sales process to reduce drop-offs
Use chatbots to pre-qualify leads by collecting booking details upfront, such as destination, dates, and group size
Automatically route pre-qualified leads to travel agents based on teams, skills, or by round-robin assignments for prompt follow-ups
Give managers full visibility into agent-customer conversation histories to track bookings and understand market needs
Resolve inquiries faster without making guests wait
Automatically send booking confirmations and payment receipts triggered by ERP webhooks to keep customers informed
Automate timely customer communications, from pre-arrival instructions and policy changes to packing tips and post-stay surveys
Route inquiries to customer service agents based on shifts or workload, and enable collaboration with operations and finance through a travel CRM
Use guest insights to drive repeat bookings
Analyze booking patterns to segment your audience and deliver time-perfect re-engagement campaigns
Drive conversions with personalized offers based on guest preferences, from early-bird deals to seasonal campaigns and birthday celebrations
Scale up-sell and cross-sell opportunities by recommending upgrades and add-on services based on recent bookings
Guest journey automation
Reka bentuk aliran kerja automasi pemesejan anda secara visual
Capture guest interactions across Meta ads, WhatsApp, and other popular messaging channels to trigger automation
Automate guest profiling, personalized messages, conversation assignments, and contact segmentation
Schedule messages at the best times using triggers like birthdays, last stay dates, or last booking dates
Integrate data from your travel CRM using webhooks or API requests to enhance your chat strategy
Peti masuk pasukan omnichannel
Sampaikan pengalaman omnichannel dengan kerjasama manusia-AI
Centralize messages from WhatsApp, Messenger, Instagram DM, WeChat etc., into one platform to unify your guest contact database
Allow multiple agents to log into the same account while keeping clear contact ownership
Tambah kolaborator untuk mengerjakan kes yang sama dengan nota dalaman dan ringkasan sembang AI untuk konteks pantas
Pantau masa tindak balas dan jejaki pertumbuhan pemerolehan dengan papan pemuka analitik perbualan
Empower your team to engage with guests on the go with an omnichannel mobile app featuring an AI writing assistant and AI-recommended replies
Pengurusan kempen
Engage thousands of travelers in minutes with precise targeting
Customize contact properties to store different formats of guest details and build comprehensive profiles
Easily filter guests using labels, lists, or conditions to create targeted segments for broadcasts
Tingkatkan penglibatan dengan memasukkan nilai dinamik, pautan, butang interaktif dan media kaya ke dalam mesej
Jejaki penghantaran mesej, kadar buka dan balasan, dan eksport data sebagai CSV untuk mengira ROI kempen
Pengurusan perhubungan pelanggan
Build a chat-based travel CRM tailored to your business
Create custom objects to manage bookings, quotations, invoices, or any other data records right beside chats
Sepadukan dengan Salesforce dan HubSpot tanpa pengekodan untuk penyegerakan data dua hala dan automasi merentas platform
Kawal akses saluran dan perbualan berdasarkan pasukan atau peranan untuk memastikan keselamatan
Cipta corak pelukis untuk melindungi maklumat sensitif dalam mesej masuk, kenalan dan objek tersuai
Kawal akses dengan alamat IP yang boleh dipercayai dan sekat pengguna yang tidak dibenarkan untuk melindungi ruang kerja anda
Lebih banyak inspirasi
