Felicia Ng

Felicia Ng is a Senior Content Specialist at SleekFlow, covering: AI agents, chatbot automation, and social messaging integrations including Facebook Messenger, Instagram, and WhatsApp Business API. She brings over four years of B2B tech content experience, including three years at Doo Group — a multi-regulated global financial services firm — where she produced content in collaboration with compliance, legal, and senior management teams across Hong Kong and Mainland China. That background in precision-driven, accuracy-first content informs how she handles technically complex topics: AI customer service comparisons, platform integration guides, and competitive analyses. She holds an MA in Media and Communication from Goldsmiths, University of London, and a First Class Honours degree in Media and Journalism from the University of the West of England.