Global enterprises trust us to solve their WhatsApp challenges
High drop-off rates
Inefficient operations
Data management chaos
Use Cases
Convert inquiries into sales with interactive WhatsApp journeys
Create a 24/7 automated booking system that displays service availability and allows customers to select preferred dates, times, locations, and service options. Send instant confirmation and automate reminders and updates to minimize no-shows.
Build visual pre-qualification journeys that help gather and assess new leads at scale, such as skin conditions and medical symptoms. Segment leads and take targeted actions, such as prompting matching service booking invites, sending promo codes and assigning to sales for follow-ups.
Guide customers through personalized product selection based on their preferences, interests, and budget. Automatically provide matching recommendations and send instant draft orders with payment links to streamline purchasing decisions.
Enable customers to specify their service requirements and personal preferences through intuitive WhatsApp Flows. Automatically generate accurate, professional quotations based on pre-defined calculations to ensure prompt responses and eliminate manual preparation.
Create engaging surveys with various question types - from choice selections to rating scales. Understand post-service satisfaction, product performance, NPS scores, and market insights. Get responses in easy-to-analyze formats to improve services and boost customer lifetime value.
Omnichannel Inbox
Launch from anywhere customers interact with your brand
Launch WhatsApp Flows through click-to-WhatsApp ads, social media links, website widgets, or QR code scans
Enable agents to trigger WhatsApp Flows through their mobile app, ensuring consistent data collection and reducing handling errors
Capture entry point details in customer profiles, such as channel, page URL, and campaign IDs, to measure which campaigns drive the most engagement
View complete customer inputs in a single chat thread, allowing your team to follow up at a glance
Customer Relationship Management
Track and analyze form submissions with custom databases
Create custom objects to organize any data you collect via WhatsApp Flows - from appointments and leads to sign-ups and subscriptions
Define flexible data properties (date, time, dropdown, boolean, number) that match your WhatsApp Flows fields. Customer submissions are validated and stored in the correct format, ready to sync with your CRM or booking system.
Access customer activity history instantly with all previous submissions displayed right next to the chat conversation
Leverage the database to power messaging campaigns, from sending targeted promotions to specific segments to automate rebooking reminders based on past appointments
Flow Builder
Automate messaging campaigns, CRM workflows, and integration
Use WhatsApp Flows submissions as triggers to send automatic reminders, nurturing messages, and personalized retargeting
Automate internal processes - segment contacts, assign conversations, and update customer profiles based on customer submissions
Connect WhatsApp Flows to external systems (booking platforms, CRM, custom software) through secure webhooks for data exchange
Track Meta ad performance by sending conversion signals (leads generated, bookings secured) back to Ads Manager, helping attribute WhatsApp conversions to specific campaigns and optimize ad costs
How to start using WhatsApp Flows
WhatsApp Flows is currently available as a customized solution for enterprise plan customers. We're partnering with select businesses to explore the full potential of this powerful tool. As an early access partner, you'll receive:
Dedicated support in building WhatsApp Flows on Facebook Business Manager
Expert assistance connecting WhatsApp Flows to your SleekFlow account
Flexible implementation based on your needs, including: mid-flow data exchange capabilities, integration with your existing systems, customized data collection and validation
More inspirations
