Practical ways to use VTEX Gmail integration

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Order confirmation notification

Send a Gmail message immediately when a new order is created in VTEX, confirming purchase details and thanking the customer.

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Shipping status updates

Automatically send Gmail messages to customers, updating them whenever their VTEX order status changes (e.g., processed, shipped, out for delivery).

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Order tracking information

Send tracking links or shipment tracking PDFs via Gmail as soon as VTEX order status updates to "shipped."

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Post-purchase upsell

After a VTEX order creation, use Gmail to immediately share complementary product recommendations, special offers, or discount coupons.

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Customer feedback collection

When VTEX updates the order status to "delivered," automatically send a Gmail message requesting customer feedback or a product review.

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Product guides

After a VTEX order is created or marked as delivered, automatically share product usage guides, videos, or instructional PDFs via Gmail.

How to integrate VTEX and Gmail

SleekFlow simplifies the integration of VTEX with Gmail using Flow Builder, an intuitive, visual automation tool. Easily create, test, and optimize automations by utilizing three key nodes:

Flow Builder

Trigger

VTEX order created

Complete

Condition

Interested in Promotions

Complete

Condition

AI Agent

In progress

Trigger

Define the event that starts the automation. Apply filters to ensure that only contacts meeting specific conditions are included.

Condition

Branch your flow with this node to route contacts along different paths based on their preferences and behaviors.

Action

Perform tasks like sending messages. You can personalize communications by inserting variables from the lead’s profile or trigger event.

Supported triggers and actions

SleekFlow's Flow Builder enables seamless automation across messaging, social media, CRM, and commerce platforms. Select a trigger and execute customized actions to create tailored workflows.

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Trigger

VTEX order created

When an order is created in your VTEX store

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Trigger

VTEX order status updated

When the order status is updated in your VTEX store

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Trigger

Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

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Trigger

Customer sends you an email

When a customer sends an email to your Gmail team inbox

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Trigger

You send an email to a customer

When you send an email to a customer from Gmail

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Action

Send email

Send an email and media file via your connected Gmail address

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Trigger

VTEX order created

When an order is created in your VTEX store

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Trigger

VTEX order status updated

When the order status is updated in your VTEX store

Sleekflow Image

Trigger

Loop through VTEX orders

Search through VTEX order records manually and enroll matching records to the flow, and execute subsequent actions

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Trigger

Customer sends you an email

When a customer sends an email to your Gmail team inbox

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Trigger

You send an email to a customer

When you send an email to a customer from Gmail

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Action

Send email

Send an email and media file via your connected Gmail address

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